About Pathway and your data
What Pathway is
Pathway helps people who are dealing with a Social Security disability claim get to the right kind of help. You answer a few short questions about where things stand, and a reviewer routes your request to the team that fits. Pathway is not a law firm, does not give legal advice, does not decide benefit eligibility, and is not affiliated with the Social Security Administration.
What is collected
- Where you live, used only to show where the service operates.
- Coarse answers about benefits, application stage and work situation. No diagnosis, medication, income or documents.
- A name and an email address, so your saved request can be identified.
Unsent answers stay in your browser's memory only and are gone if you refresh. After you press send, only a random submission identifier is kept in this tab so the result can be checked; no answers are stored in the browser.
What happens after you send
The request is saved with a reference. An automation routes it to a review queue based on your answers, and a reviewer picks it up from there. Nothing is filed with any agency on your behalf, and requests are kept only as long as review needs them.
Advertising measurement
When enabled by configuration, a single "request saved" event may be reported to an advertising platform for measurement, with contact details hashed. Your screening answers are never included in that event. When measurement is not enabled, nothing is sent.